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tomblomfield:

Customer service can make or break a company; it has been one of the key differentiators as a new generation of startups seeks to compete against incumbents. While people remember examples of awesome customer service, the opposite is also true.

At GoCardless, we decided early on that we…

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tmac721:

Going to Harvard means I have the very unique opportunity to be around a lot of smart people. Now, when I say “smart people,” I don’t mean that guy who always wins trivia night. I mean, blazingly intelligent individuals who are regarded as the pre-eminent scholars in their field. It’s pretty…

(Source: tmac721)

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rickwebb:

These Florence and the Machine 12”s are gorgeous.  (Taken with instagram)

rickwebb:

These Florence and the Machine 12”s are gorgeous. (Taken with instagram)

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I thought I had lost my mojo. Until…
thetrueawesum:

by Wai Lin Tse

I thought I had lost my mojo. Until…

thetrueawesum:

by Wai Lin Tse

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"I don’t want to surround myself with people that want to please. I want the cold hard truth bitch. Give it to me or just back off."
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Exactly a month earlier, on this date, I heard this band called SkyHarbor at the NH7 weekender. I was blown away. The multi-layered guitars, hard-hitting drums and most of all the arrangement was just sublime. They were really really good.

I had forgotten all about this band since. So yesterday, while randomly surfing the web, I chanced upon this interview with Keshav Dhar - the single person behind SkyHarbor. He records all the guitar, drum and bass parts himself and mixes and masters them in his personal studio. I was amazed. The sounds he creates on the album are brimming over with brilliance. The complexity in the guitar layers and the arrangement is astounding. And all this from one person. An excerpt from the interview that I found worth mentioning.

 I know a lot of people would say it’s not a very metal thing to do but honestly speaking I think it worked out really in my favour because I found that my songwriting chops developed  the best when I was on my own. I do like writing with people but when it’s my own music I like to have absolute creative control.

Resonant of Steve Jobs, that last line. 

But Keshav truly is pioneering the Indian indie scene at the moment, if not in the scales of live performances (The NH7 weekender performance was the first), but in the form of a mass internet fan following. The guests artists that he has managed to pull in by weight of his music alone is truly remarkable. 

All his songs are available at the soundcloud link attached.

The song I’ve picked out for you to listen is ‘Celestial’. Vocals on this track are by Daniel Tompkins of Tesseract and lead guitar on the second solo by Marty Friedman of Megadeth. Says something doesn’t it, for an Indian indie artist? Great going Keshav. Look forward to more stellar performances from you. Awaiting album release. 

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Search, as it is today, sucks. That is not to say that Google sucks, but I frankly don’t understand what their engineers have been doing for a large part of the previous decade. The basic functionality of the engine has been the same since it launched back in 1996 - You type in a query, their algorithm scans the web and outputs the most relevant websites for your query. That’s a staggering 15 years without a truly significant change in the system. Sure, they got a lot right over the years. I like news, images, doodle, instant, the fact that I can search the web for content by timestamps. Brilliant. But, is it as good as search can get? Not even close.

My exact sentiment as rickwebb so aptly puts it.

rickwebb:

God. I am getting so fed up with Google. This is this morning’s comparison. I experience this at least once a day now for a variety of things. 

I may not be done with Google yet, but I can see the day I will be on the horizon, and I am looking forward to it.